Frequently Asked questions
Does TCMax require a total change at my company or can I implement it a little bit at a time?
You can start by having TCMax control a single function and then expand it across all your systems as you see fit.
Does TCMax require a lot of computer knoweledge? My staff is resistant to learning completely new systems.
No. TC Max is simple, intuitive and quick to learn. If you can operate an ATM machine, you can use TCMax.
How do I know what components to buy?
A TCMax salesperson will go over your entire operation and specify software and hardware modules specifically suited to your business.
What about service?
TCMax is sold as a yearly license fee for each terminal. Renewing your yearly license gives you access to round the clock service desk support, free software upgrades, and information on the latest improvements.
Is TCMax a proprietary system?
No. TCMax can integrate into your Microsoft Access database or SQL across thousands of computer terminals.
Can I get security upgrades?
Yes. As your system evolves you can upgrade to electronic signatures or even fingerprint identification.
How much time will TCMax save me?
It depends on your particular business. Many clients say that inventories that used to take days are now accomplished in hours.
Why is TCMax special?
TCMax uses audio prompts which allow employees to quickly scan assets in and out without looking at the screen. The audio prompt guarantees total accuracy - much like a cash reggister at a grocery store.
Is TCMax a stand alone product?
No. TCMax can work in concert with the Snap-on Level 5 tool control system.
Will TCMax generate reports from its database?
Yes. TCMax can generate an unlimited number of reports, custom built for the way you do business.
Is TCMax proven in the field?
Yes. TCMax is used across most branches of the U.S. armed forces as well as at major industrial and educational facilities across the country.
Is TCMax flexible?
Yes. Gather information by employee, time and date, location or by barcode.
Is TCMax Expensive?
The cost of missing inventory and lost hours can far exceed the cost of TCMax.